The Vessel Cancellations & Refund Policy

If you purchase one of our products as a subscription, the cancellation policy below applies. Otherwise, the refund policy applies.

If you ever need assistance, you can always email us at support@thevessel.io. We’ll reply within 24 hours.

Cancellation Policy

If you purchase one of our subscriptions, you can cancel your subscription at any time, whether during a free-trial period or any time thereafter. To cancel, navigate to your user account area and there will be a button to cancel the subscription. It will be immediately cancelled.

We don’t offer refunds on our subscription products.

Refund Policy

The Vessel offers an iron-clad, 100% refund policy on all of its non-subscription products.

These products have a 14-day money-back guarantee. This means you can simply request a refund and get it within 14 days of your purchase.

These products include Ybytu, Developing Your Personal Power and Life Journal, and the non-subscription version of Out of the Box.

How do I get a refund?

To get a refund, all you have to do is send an email to support@thevessel.io asking for a refund. Please let us know which product you would like to be refunded.

Our support team will process the refund within 1 day.

When doesn’t the refund policy apply?

The refund policy always applies to non-subscription products, whether you’ve bought it at a discount or at the full price.